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Our Website uses cookies to distinguish you from other users. A cookie is a small text file which is placed onto your computer, mobile phone and tablet device (or any other device which uses a web browser) when you access our Website. This helps us to provide you with a good experience when you browse our Website and enables us to improve our services.
Your browser can choose to accept cookies or not, most browsers are configured to initially accept cookies. We will offer cookies to you, and if you do not wish to receive them, you should ensure your browser is setup not to accept them. Please note some parts of our website may not work if cookies are disabled.
For further information about cookies and how to disable them go to: www.aboutcookies.org.
We use cookies that are session based and persistent based. Session cookies exist only during one session and disappear when you close your browser or turn off your computer. Persistent cookies remain on your computer until they are deleted. Persistent cookies delete themselves after a period of time but are renewed each time you visit the website.
We use the following types of cookies on this Website:
By continuing to use this site, you are accepting our use of these cookies. A full list of the cookies used by our website is below:
| Cookie Name | Description | Type | Lifespan |
| _ga | Google Analytics – Used to distinguish users. | Analytical | 2 years |
| _gid | Google Analytics – Used to distinguish users. | Analytical | 24 hours |
| _gat | Google Analytics – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id> | Analytical | 1 minute |
| __cfduid | Cloudflare – The “__cfduid” cookie is set by the CloudFlare Content Delivery Network service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. | Third Party | 5 Years |
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.
f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.
The information stored by Force24 cookies remains anonymous until:
The Force24 cookies will remain on a device for 10 years unless they are deleted.
We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities
All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
To opt out of being tracked by Google Analytics, you can use Google’s opt out browser add-on.
To search for documents, please visit Downloads and use the search function / filters on that page.
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