Clients - SAV

One team. One contact. Backed by SAV.

Dedicated support from
concept to operation

Helping to keep your projects moving

Our Dedicated Client Management Team works alongside developers, ESCOs, contractors, housing associations and local authorities to support heat network projects from early stages through to delivery, handover and operation.

Support at every stage

A single point of contact, backed by SAV

Support

3 Dedicated Client Managers.

We help keep things joined up, informed and moving smoothly, so you can get the best long-term performance from your network.

Planning

10 Account Managers.

Early advice, solution options and initial technical guidance to shape the right approach. We help define requirements, assess risks and set a strong foundation for delivery.

Pre-construction

4 Product Managers.

Product selection support, risk reduction and programme alignment. We work with your team to refine specifications, coordinate stakeholders and ensure readiness for delivery.

Design

13 Application Engineers.

Support system design, sizing and product selection, helping ensure you have the right product solution to make your heat network succeed.

Commissioning & Handover

16 Field Service Engineers.

On-site support with commissioning, acceptance testing and troubleshooting — plus reactive support, proactive maintenance and ongoing energy optimisation to keep systems performing as intended.

Maintenance & Servicing

16 Aftersales & Project Delivery

Long-term support for maintenance planning, servicing and lifecycle performance. We provide guidance, technical input and access to expertise to keep systems running efficiently.

A partner through the full project lifecycle

Our approach is built around practical and technical support, clear advice and long-term partnership, not just about supplying products.

Practical guidance in a changing market

We help clients stay informed and make confident decisions around evolving requirements and standards, including areas such as OFGEM, HNTAS and wider commercial and technical guidance.

Shaping smarter decisions

More than a supplier

Project highlights

We have guided over 2,500 projects. Here are some highlights:

Peace-of-mind Heat Network Delivery

Heat networks are complex. Success depends on good decisions early, consistency through delivery, and fast access to the right expertise when challenges arise.

Working together to create good energi

Have a question?

Whatever stage your project is
at, our team is here to help.