KURVE enables residents to actively engage with their energy consumption through real-time digital tracking and insights. By providing clear visibility of how much energy is being used, residents can make informed decisions about their heating and cooling habits. The digital-first approach has helped over 12,000 homes achieve energy consumption reductions of up to 24%. With instant balance alerts and the ability to monitor usage anytime and anywhere, residents become more conscious of their energy expenditure and can adjust their behaviour accordingly.

KURVE offers flexible and convenient top-up options to suit your lifestyle. You can top up your account 24/7 through three methods: online via the KURVE web-app, at PayPoint locations in your local area, or over the phone. This flexibility means you're never locked into one payment method and can choose whichever option is most convenient for you at the time. Additionally, KURVE allows you to switch between pay-as-you-go and credit billing, giving you complete control over how you manage your energy payments.

Yes, KURVE has a dedicated Priority Services Register (PSR) specifically designed to support residents in vulnerable circumstances. The service provides personalised options tailored to individual needs, including flexible payment plans and priority attendance. KURVE recognises that vulnerable residents may need additional support and has built these protections into their service offering. By combining affordable PAYG billing with priority support, KURVE helps ensure that all residents can access reliable heating whilst maintaining financial stability as set out by Ofgem standards.

KURVE's pay-as-you-go system helps residents avoid accumulating debt by requiring payment before or as energy is used, rather than receiving large bills after consumption. By removing unnecessary in-home display devices and using built-in technology, KURVE reduces overall energy costs. The system provides real-time insight into energy use, allowing residents to budget confidently and see exactly what they're spending. Combined with 24/7 top-up flexibility and balance alerts, residents maintain better control over their finances and can prevent the debt spiral that often occurs with traditional post-paid billing.

KURVE's approach extends far beyond simply providing a product. The company offers comprehensive support throughout the entire project lifecycle, including practical and technical assistance to ensure smooth implementation. KURVE provides clear advice to help operators and residents understand the system, and maintains long-term partnership relationships rather than one-off transactions. This holistic approach means clients receive ongoing support, expert guidance, and collaborative partnership to maximise the benefits of their heat network, ultimately delivering sustained efficiency improvements and resident satisfaction.